Frequently asked questions

Why should I use a property manager instead of managing my own rental?

A property manager saves you time, minimises vacancies, ensures legal compliance, and handles tenant issues professionally—so you can enjoy passive income without the hassle.

Do you handle all types of rental properties?

We specialise in managing residential investment properties, including apartments, townhouses, and standalone homes. If you have a unique property, get in touch—we’d love to help!

How do you find and screen tenants?

We use professional marketing strategies to attract quality tenants, then conduct thorough background and reference checks to ensure reliability.

What happens if a tenant stops paying rent?

We have a proactive approach to rent collection, and if a tenant falls behind, we follow a structured process, including legal steps if necessary, to resolve the situation quickly.

How do you handle maintenance and repairs?

We coordinate all repairs with trusted local contractors, keeping costs fair and ensuring your property stays in great shape. You’ll always be informed before major work is done.

Do you ensure my property meets all legal requirements?

Yes! We stay up to date with all tenancy laws, Healthy Homes regulations, and compliance requirements, so your property remains legally sound.

How much does property management cost?

We charge a property management fee with no hidden administration fees. See our pricing page for details.

How do I sign up for your property management services?

It’s easy! Just contact us, and we’ll walk you through the process.